Shipping policy
Shipping Policy – Retro Beans
At Retro Beans, every bag of coffee is roasted fresh after you place your order. That means you’re not getting something that’s been sitting on a shelf. You’re getting coffee at its peak.
Because of that, our shipping process is a little different (and worth the wait).
Order Processing Time
All orders are roasted and prepared to order.
- Processing time: 3–5 business days
- Orders are roasted, packed, and prepared in small batches
- During holidays or high-volume periods, processing times may be slightly longer
Once your order is processed, it will be shipped out for delivery.
Shipping Time
After your order ships, typical delivery times are:
- 2–5 business days within the United States
- Delivery time depends on your location and carrier operations
In total, most customers receive their order within 5–10 business days from the time it’s placed.
Shipping Methods
We ship all orders using trusted carriers:
- USPS (First Class & Priority Mail)
- UPS Ground (for larger orders)
Shipping method is automatically selected based on the size and weight of your order to ensure the best delivery experience.
Tracking Your Order
Once your order is processed, you will receive a tracking number via email.
- Tracking may initially show as “pre-shipment” while your order is being prepared
- Updates will appear once the package is picked up by the carrier
Order Changes & Accuracy
Because orders are processed quickly:
- Any changes must be requested immediately after placing your order
- Once an order has been processed or shipped, it cannot be modified
Please double-check your shipping address and product selection before completing your purchase.
Shipping Delays
While we do everything we can to ensure timely delivery, delays can occasionally occur due to:
- Carrier issues (USPS/UPS)
- Weather conditions
- High shipping volumes
We appreciate your patience. Fresh coffee takes a little time, but it’s worth it.
International Shipping
We do offer international shipping.
- Rates are calculated at checkout
- Delivery times vary by country and carrier
- International orders are not guaranteed and are non-refundable once shipped
Please note that international shipping may be more expensive and can experience additional delays.
Why It Takes a Little Longer
We don’t pre-roast and warehouse coffee.
Every order is:
- Roasted fresh
- Packed specifically for you
- Shipped at peak flavor
That means better coffee in your cup Every. Single. time.
Questions?
If you have any questions about your order, feel free to reach out:
info@retrobeans.store